Community Theater

What Do We Mean by “Audience Services?”

A broad term often used to encompass anything related to the front-of-house operations in theatre management: Audience Services. But what exactly do these “services” entail? A successful box office team must master the following skills: customer service, sales, and accessibility. These are the three pillars to support a winning front-of-house staff, and both the associates […]
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Expanding the Ensemble

Let’s take a moment to expand on a crucial part of the theatre world – the ensemble. The ensemble should encompass members of a theatre company beyond the actors – technicians, directors, administrators, box office staff, etc. Successful, magical-transformative-transportive, truly successful theatre, rests in the hands of many – not just a singular performer. The […]
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Client Profile: Menomonie Theater Guild

In our client profile series, we share the stories behind the people and organizations that use TicketPeak‘s E-ticketing software system. This week, we spoke with Meg Burkett, executive director of Menomonie Theater Guild. She shares the history of Menomonie Theater and her strong connection to the performing arts. 1. What is Menomonie Theater Guild all […]
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6 Reasons the Theatre Encourages a Joyful and Connected Life

Since 1961, the world has celebrated the magic of theatre on March 27th known as World Theatre Day. Created by the International Theatre Institute ITI, this day aims to bring awareness to theatre and international theatre events. Over 90 ITI centres celebrate this day, along with theatre companies, theatre professionals, theatre schools, theatre lovers, theatre […]
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Ticketing for Musical Theater Organizations Must Be Designed for Frequent Events

There are hundreds of event ticketing systems available. If you look closely though, you will see that most of them are designed for infrequent events such as an annual conference or a family reunion. Examples are Eventbrite, Yapsody or Townscript. They are great for one-time or infrequent events. If you are a performing arts or […]
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