What Ticket Buyers Want

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What You Need to Know NOW About Restricted Ticketing

What is Restricted Ticketing? Restricted ticketing is the increasingly common practice employed by large event ticketing companies, which significantly reduces the ticket purchasers’ rights after their initial purchase. These large ticketing companies engage in this practice to gain a greater control over the profits in ticket sales, as well as any consequent transfers. Why is […]
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Welcome to the Future: Why E-Tickets are a Community Theater’s Best Friend

At this very moment people from all over the world are purchasing e-tickets. They might be purchasing an e-ticket for their flight to France, their train trip in Canada, or to see Wicked on Broadway. It doesn’t matter what they’re purchasing it for, what matters is that they are being purchased. Customers around the globe […]
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Box Office Systems Improvements Requested by In-Person Ticket Buyers

As reported in previous posts, we recently surveyed 200 people and asked about a recent ticket buying experience. This post focuses on what people said they would like to see improved with event organizers’ box office systems as it relates to in-person ticket purchases – i.e. situations where the customer travelled to the box office […]
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Improvements Ticket Buyers Want with Box Office Ticketing Software

As reported in previous posts, we recently surveyed 200 people and asked about a recent ticket buying experience. This post focuses on what people said they like to see improved with the event organizers’ box office ticketing software as it relates to online ticket purchases – i.e. situations where the customer is buying the tickets […]
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Seven Things Customers Hate about an Online Ticket Solution

We surveyed 200 people and asked about a recent ticket buying experience. We asked several questions about how they felt about the event organizer’s online ticket solution and the overall process for buying and receiving tickets. In analyzing the results, three questions were focused on were: What did you like about your ticket buying experience? […]
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Preparing to Select a Theatre Ticketing System

If you are looking to select a new theatre ticketing system for your community theatre or musical theatre organization, an important first step is preparation. Such preparation involves getting some basic knowledge of the ticketing system industry and becoming clear on your business objectives for a new system. Business Objectives Let’s start with the business objectives.  Either […]
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Automate High School Drama and Musical Ticketing

Manual ticket sales and distribution have always had the penchant to cause headaches for the organizers of high school events such as annual dance, music, and theatre performances.  Yet, many high schools continue to use sell and administer tickets manually.  The tedious process of handling registrations, ticket distribution and confirming payments manually is never easy. […]
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Ticketing Management for High Schools: Before and After Automation

Managing tickets for high schools impacts everyone from teachers and other staff to parents and students. From a sense of professionalism to added convenience, there are numerous benefits that can be obtained by implementing an automated ticketing system that the story below illustrates. Ticket Management for a High School Event before Automation John is a […]
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